How do I find out if my iSerenata was successfully delivered, if it liked it or if it was rejected??

If you buy an iSerenata, we will send an email with a "link" so you can download the recording of the iSerenata that way you can listen the reaction of the other person. It's very important that you check your spam periodically.

What happens if the person who will receive the iSerenata does not answer the phone?

The team of iSerenata.com will try to contact the person 3 times and will be in touch via email to update you if your iSerenata was carried out successfully or if it failed will explain the cause.

If my Special iSerenata is not carried out do I lose my money?

If the person did not answer in all day because it wasn't available or for any other reason the iSerenata will be delivered in the voice mail or we will send an email with a coupon so that you can schedule again the iSerenata to the person that you want. If the person rejected it, the evidence of the same will be sent to you and will count like given.

Why sometimes my iSerenata isn't delivered on time?

Usually it doesn't take more than 30 min. to make contact with the person, unless the cell phone is off or the person doesn't answer, in that case we schedule the iSerenata for later.

How can I change or cancel my iSerenata?

Very Easy! just contact us in the Chat, or give us a call at 1-877-212-2581 Monday to Saturday from 9:00 a.m. to 1:00 a.m. and Sunday from 8:00 a.m. to 1:00 p.m. Central Time.

How should I input the phone numbers?

To see the Calling Rules of your country click here.

How many iSerenatas can I schedule?

As many as you want as long as there is availability. You can schedule an iSerenata one year in advance.

What browser should I use?

This site is best viewed with Mozilla Firefox 3.0 and above, or I.E. 7.0 at a resolution of 1024x768. Visitors using older version may expect some format anomalies while viewing the site.

What use do you give to the data that I provide when I registry?

All the personal data are confidential and will be used only and exclusively to deliver the iSerenata and update you on the status of the delivery. In iSerenata we do not provide any data to other people so you are not bothered in any way.